Kralja Zvonimira 85, Split, Croatia +385 98 659 496 booking@privatevillasofcroatia.com Open 24/7

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Contact & legal information:

Privatni odmor j.d.o.o., tourist agency
Kralja Zvonimira 85, 21000 Split – Croatia
Board member: Zdravka Wieser – managing director
Office manager: Zdravka Wieser
The property in which the office manager performs and the powers he has: A permanent employee of the tourist agency Privatni odmor j.d.o.o., managing director and the office manager, responsible for the work of the tourist agency in accordance with the Act on the Provision of Tourism Services, authorized by the Certificate of Passed Professional Exam for office manager, University of Split, Faculty of Economics, no. 602-07/17-14/02, dated March 14th 2017.
Registered in the court register of the Commercial Court in Split under number: Tt-17/10020-4
MBS: 060374234 | OIB: 33847318409 | PDV ID number: HR33847318409
I.D. code of the tourist agency: HR-AB-21-060374234
Office hours: Monday – Friday ; 9:00 AM – 5:00 PM
Details of the competent authority whose official supervision is subject to the travel agency’s activity:
Ministry of tourism of The Republic of Croatia – Independent sector of tourist inspection, Trg Republike Hrvatske 8/1, 10000 Zagreb – Croatia

NOTIFICATION ON THE METHOD OF SUBMITTING THE CUSTOMER COMPLAINT:

In accordance with Article 10 of the Consumer Protection Act (Narodne novine, No. 41/14) we inform our customers that complaints with which they can express their dissatisfaction with the services provided may be submitted in writing to our address: Kralja Zvonimira 85, 21000 Split or by sending an email to: booking@privatevillasofcroatia.com. The written answer to the submitted complaint will be given to the customer within 15 days of the receipt.

OUR GENERAL TERMS & CONDITIONS:

https://privatevillasofcroatia.com/terms-and-conditions/

Kontakt & informacije:

Privatni odmor j.d.o.o., za turizam i usluge, turistička agencija
Kralja Zvonimira 85, 21000 Split – Hrvatska
Član uprave: Zdravka Wieser – direktor
Voditelj poslova: Zdravka Wieser
Svojstvo u kojem voditelj poslova nastupa i ovlaštenja koje ima: stalni zaposlenik turističke agencije Privatni odmor j.d.o.o. i voditelj poslova, te direktor, odgovorna za rad turističke agencije sukladno odredbama Zakona o pružanju usluga u turizmu. Ovlaštena Uvjerenjem o položenom stručnom ispitu za voditelja poslovnice, Sveučilišta u Splitu, Ekonomski Fakultet, Klasa: 602-07/17-14/02 od 14.03.2017.
Upisan u sudski registar Trgovačkog suda u Splitu pod brojem: Tt-17/10020-4
MBS: 060374234 | OIB: 33847318409 | PDV ID broj: HR33847318409
I.D. kod turističke agencije: HR-AB-21-060374234
Radno vrijeme: Ponedjeljak -petak ; 9:00 h – 17:00 h
Pojedinosti o nadležnom tijelu čijem službenom nadzoru podliježe djelatnost putničke agencije:
Ministarstvo turizma – Samostalni sektor turističke inspekcije, Trg Republike Hrvatske 8/1, 10000 Zagreb

UPUTE O NAČINU PODNOŠENJA PRIGOVORA:

Obavještavamo cijenjene korisnike usluga da sukladno čl. 10 Zakona o zaštiti potrošača (NN 41/14) svoje prigovore mogu podnijeti poštom na adresu agencije: Kralja Zvonimira 85, 21000 Split ili putem e-maila: booking@privatevillasofcroatia.com. Odgovor na zaprimljeni prigovor, agencija će ispostaviti u roku 15 dana od primitka istoga.

OPĆI UVJETI POSLOVANJA:

https://privatevillasofcroatia.com/opci-uvjeti-poslovanja/